Tax Return Preparation
Tax preparation for individuals and small businesses, including freelancers, content creators, hobbyists, and owners who need clean reporting and eligible deductions.
About Tina's Tax Resolution
I am Rosetta Jones, and many people know me as Tina.
I bring more than 26 years of tax experience, including 26 years with the Internal Revenue Service. During my IRS career, I worked in several roles that gave me a deep understanding of taxpayer service, IRS procedures, and the importance of getting the details right.
I began in Taxpayer Services as a Customer Service Representative, assisting taxpayers over the phone and helping them understand tax questions, IRS notices, and account issues.
Later, I served as a Tax Analyst in the Centralized Quality Review System, known as CQRS. In that role, quality reviewers listened to IRS toll-free calls and evaluated whether customer service representatives clearly identified the taxpayer's issue, followed the Internal Revenue Manual, and handled the call correctly.
My role was to review those quality assessments. I looked at whether the reviewer identified the correct issue, whether the assessment matched what actually happened on the call, and whether the coding and conclusions reflected the call record.
In plain language, I checked the checkers.
That experience shaped how I serve today: with careful review, clear communication, attention to procedure, and respect for the real people behind every tax issue.
Through Tina's Tax Resolution LLC, I help individuals, content creators, and small business owners feel more informed, prepared, and supported when tax problems become stressful.
I also own Tina Your Tax Bestie LLC, which supports my YouTube channel and content brand, Tina Your Tax Bestie. Through that platform, I share general tax education in a way that is easier to understand and less intimidating.
My goal is simple: to help people feel less overwhelmed, more prepared, and more confident when dealing with taxes.
IRS Tax Resolution and Representation
Tina's Tax Resolution LLC assists individuals and businesses with federal tax matters, including IRS examinations, collection issues, installment agreements, Offers in Compromise, penalty relief requests, and administrative appeals.
We evaluate each client's circumstances, explain available options, and provide representation within the scope of an agreed engagement.
Eligibility for IRS relief programs depends on applicable law, IRS procedures, and the taxpayer's individual circumstances. No particular resolution or outcome is guaranteed.
Tax preparation for individuals and small businesses, including freelancers, content creators, hobbyists, and owners who need clean reporting and eligible deductions.
Help with balance due notices, deficiency notices, unfiled returns, installment agreements, and penalty abatement when the facts support it.
Representation before the IRS for audits, collections, appeals, Offers in Compromise, and Currently Not Collectible status.
The Process
You do not need to have everything perfectly organized before reaching out. The first goal is to understand the notice, balance, filing issue, or IRS action, then decide what should happen next.
Tell Tina what arrived, what is overdue, or what tax concern is keeping you stuck.
Your documents, filing history, balances, and deadlines are reviewed with care.
You get a realistic path for responding, filing, resolving, or staying current.
Free IRS Resources
The IRS provides many helpful online tools. Here are some that clients find most useful—though Tina can help with anything on this page or beyond.
Common Questions
An Enrolled Agent is a tax professional authorized by the U.S. government to represent taxpayers before the Internal Revenue Service. EAs pass rigorous exams and complete continuing education, and unlike most other credential holders, their license is federal — not state-specific. This means Tina can represent you before the IRS in any state.
First, don't ignore it. IRS notices rarely go away on their own. Read the letter carefully, note any deadlines, gather related documents like W-2s or prior returns, and reach out for guidance. Ignoring a notice can lead to penalties, interest accrual, or enforced collection actions. Tina can help you understand the notice and develop a response strategy.
Yes. Through secure virtual consultations and telephone sessions, Tina works with individuals and small business owners across all 50 states. Location does not limit the services available through Tina's Tax Resolution LLC.
Tina's Tax Resolution LLC offers an initial consultation at no charge.
Professional fees for additional services depend on the nature and complexity of your tax matter.
Before paid services begin, you will receive a written engagement agreement identifying the agreed scope of services, applicable professional fees, and whether you are responsible for additional costs.
Any proposed services outside the original scope will be discussed before additional work is undertaken.
The IRS generally applies a six-year filing-compliance policy in many delinquent-return situations. However, this is an administrative policy, not a universal statutory limitation.
Depending on your circumstances, the IRS may require additional returns.
Tina's Tax Resolution LLC can review your filing history, identify outstanding filing obligations, and help you determine the appropriate steps toward compliance.
An Offer in Compromise (OIC) is an IRS program that allows eligible taxpayers to settle their tax debt for less than the full amount owed. The IRS reviews your income, expenses, assets, and ability to pay before approving. Tina can assess whether you qualify and prepare a strong offer package.
Please bring (or scan in advance) any IRS notices or letters you have received, copies of any filed tax returns for relevant years, recent W-2s or 1099s, and a brief summary of your tax history. If something is missing, that is okay — Tina will help identify what else may be needed.
Timelines vary depending on the type of issue. Some notice resolutions can be completed in weeks, while complex cases involving audits, Offers in Compromise, or multiple years of back filings may take several months. Tina provides realistic milestones during your initial review.
An Enrolled Agent (EA) is a federally licensed tax professional authorized to represent taxpayers before the Internal Revenue Service.
A Certified Public Accountant (CPA) is licensed by a state accountancy board and may provide accounting, auditing, tax, and other financial services within the scope of their qualifications and licensure.
Enrolled Agents, CPAs, and attorneys generally have unlimited representation rights before the IRS, subject to applicable eligibility requirements. These rights include representation in examinations, collection matters, and administrative appeals.
Tina's Tax Resolution LLC focuses on federal tax matters, including tax preparation, tax resolution, and representation before the IRS.
Tina's Tax Resolution LLC recognizes the importance of protecting your personal and financial information.
Taxpayer information is handled in accordance with applicable federal confidentiality and disclosure requirements, including the rules governing the use and disclosure of tax return information.
Information provided during an initial inquiry will be used to evaluate your request for services and for other purposes described in our Privacy Policy, as permitted by applicable law.
We take reasonable measures to safeguard information entrusted to our practice. Information will be disclosed when authorized by the taxpayer or otherwise permitted or required by law.
Contact Tina
If you received a tax notice, owe back taxes, need representation, or want help preparing a return, send a brief message. Tina's Tax Resolution LLC will follow up about your concern and the next available appointment options.